Information about general trading conditions

1. Conditions or restrictions on the supply of goods or services

By accessing the Service, you acknowledge that you are at least 13 years old and meet the minimum age requirement for digital consent in your country. If you are old enough to access the Service in your country but not old enough to legally consent to our terms, your parent or guardian must consent to our terms on your behalf.

Please ensure that your parents or legal guardians read these terms with you. If you are a parent or legal guardian and permit your child to use the Service, these terms also apply to you, and you are responsible for your child's activities on the Service.

Mojo AI strives to make its Service PG-13 and family-friendly, but the Assets are generated by an artificial intelligence system based on user queries. This is a new technology, and it may not always function as expected. There is no guarantee provided regarding the suitability of the Assets for Customers.

To be responsible for paying service fees when using the service as specified in the website

2. Limited time in service

We do not limit your usage as long as you are eligible for use (1) but in certain cases we reserve the right to terminate your usage in certain circumstances. The temporary or permanent discontinuance of service also includes problems arising from website updates, changes or unforeseen problems arising from 3rd party service providers. us or problems such as natural disasters, floods...

(1) Eligible for use: In a service package that we provide, including information about credit and usage limit in 1 service package.

3. Payment

We may invoice you for your use of the Service through a third-party payment service provider. The terms of service of the third-party service provider will govern and replace this Agreement in the event of any conflict.

After receiving the payment completion information, the user has the right to check the order and the service is ready. Specifically for the service packages provided by Mojo AI, the amount of credits added to the account to use the service. In case of problems, the user has the right to request an inspection according to the following information


License ID / Tax code: 0313683499 Issued on: 08/03/2016
Place of issue: Ho Chi Minh City of Planning and Investment
Address: 45 3rd street, Trung Son RQ, Binh Hung, Binh Chanh, Ho Chi Minh City, Viet Nam
Email: [email protected]
Phone:+84 86 9090 898

We will process and respond within 24 hours from the time of receiving the information.

In case the user responds after 24 hours from the time of payment, we will check and respond within 48 hours from the time of receiving the information. This also means taking measures to handle and fix service problems (if any).

4. Refund policy

After the customer has read, agreed to the Terms of Use, confirmed the purchase of the service pack and completed the payment procedure on the website, we are not responsible for refunding the value of the service package that the customer has paid. in any case. In case there is an error related to the service provided by Mojo AI, please contact Mojo AI's Customer Care call center for answers.

You are free to cancel your subscription at any time. We also reserve the right to terminate your access to the Service for any reason, including violation of the Community Guidelines or other inappropriate use of the Service. You will not be refunded for the current subscription period, but you will not be charged after the current subscription period ends

5. Service standards, service delivery process

We continuously strive to improve the Service to make it better. The Service may be modified and changed, including but not limited to the artistic style of the Assets, the algorithm used to generate Assets, and the features available to Customers. There is no guarantee provided regarding the quality, stability, uptime, or reliability of the Service. Please do not create any dependencies on any attributes of the Service or Assets. We will not be legally responsible to You or Your subsequent customers for any harm resulting from Your reliance on the Service.

Both the Service and Assets are provided to the Customer on an "AS IS" basis, WITHOUT ANY WARRANTIES OR CONDITIONS, whether express or implied, including but not limited to any warranties or conditions of OWNERSHIP RIGHTS, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the suitability of using or distributing the Assets and assume all risks associated with using the Service.

Mojo AI reserves the right to suspend or prohibit Your access to the Service at any time and for any reason. You are not permitted to use the Service for competitive research. You are not allowed to reverse engineer the Service or Assets. You are not permitted to use automated tools to access, interact, or generate Assets through the Service. Only one user may use the Service per registered account. Each user of the Service may only have one account.

We reserve the right to investigate complaints or reports of violations of our Service Terms and take any actions that we deem appropriate, including but not limited to reporting any suspected unlawful activities to law enforcement authorities, regulatory agencies, or other third parties, and disclosing any necessary or appropriate information to individuals or organizations involved in user profiles, email addresses, usage history, posted materials, IP addresses, and traffic information.

6. Seller's and customer's obligations in each transaction

Seller's responsibility

The seller here is us, the INNORIA SOLUTION is responsible for supporting, checking, monitoring, ensuring that customers' payment and service use processes are conducted smoothly. Except for unforeseen circumstances or problems. Responsible for checking, notifying and overcoming arising problems, if any, and providing timely information and feedback to customers.

customer's responsibility

It is the customer's responsibility to check the customer's payment. Inform us if there is a problem during the payment and use of the service. Coordinate, provide truthful and complete information for us in coordinating to solve arising problems. Be honest in the information provided to us in the process of payment and use of the service, and comply with and strictly comply with our terms of service and understand our privacy policy.