Service provision

1. Method of service provision

After completing the payment, the service will be provided and customers can use the service by accessing the services and follow the instructions at quick start

2. Estimated time for service provision

Once the payment is completed, the service will be provided within 24 hours. Within 24 hours after payment, customers have the right to inspect and complain in case the service has not been provided. After receiving the information, we will support processing within 24 hours from the time of receiving the information. In case there is an error on our part (excluding the error from the payment solution provider) that cannot be handled or resolved within 24 hours after receiving the information, the customer can request a refund the amount paid. In the event that the problem can be resolved within the above time, we do not support reimbursement for any reason. 

In case of problems, the user has the right to request an inspection according to the following information

License ID / Tax code: 0313683499 Issued on: 08/03/2016
Place of issue: Ho Chi Minh City of Planning and Investment
Address: 45 3rd street, Trung Son RQ, Binh Hung, Binh Chanh, Ho Chi Minh City, Viet Nam
Email: [email protected]
Phone:+84 86 9090 898